Privacy & Cookie Policy

This Privacy & Cookie Policy explains how apluskdesign collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

Contact details (name, email, phone number, company name).
Website login details (if accounts are created for you).
Hosting or domain provider login details (if your hosting is not with GURU Hosting or if access is required to manage your domain settings).
Billing information (for invoicing and payments).
Technical data such as IP address, device type, browser, and usage patterns when you visit our website.

2. How We Use Your Information

Provide and manage our services.
Communicate with you about support, projects, or updates.
Process invoices and payments.
Improve our website and services (analytics and performance insights).
Meet legal and regulatory obligations.

3. Sharing Your Information

We do not sell or trade your personal data.
We may share data with trusted third parties when necessary (e.g., hosting providers, payment processors, IT support) strictly for delivering our services.
Third parties are required to keep your data secure and use it only for the agreed purpose.

4. Data Storage & Security

Your data is stored securely on UK/EU-based servers where possible.
We use encryption, firewalls, and security monitoring to protect your information.
Access is restricted to authorised personnel only.

5. Cookies

Cookies are small text files stored on your device when you visit our website. We use cookies to improve your experience, remember preferences, and analyse performance.

Types of Cookies We May Use

Essential Cookies — Required for the website to function properly (e.g., security, basic site features).
Analytics Cookies — Help us understand how visitors use the site (e.g., page views, time on site) so we can improve performance.
Functionality Cookies — Remember your preferences and settings to enhance usability.

Managing Cookies

You can control or disable cookies in your browser settings. Please note that some features of our website may not work correctly if you block cookies.

6. Your Rights

Under UK and EU data protection laws (GDPR), you have the right to:

Access the personal data we hold about you.
Request corrections if your data is inaccurate.
Request deletion of your data (unless we are legally required to keep it).
Restrict or object to the processing of your data.
Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at allan@apluskdesign.com.

7. Third-Party Links

Our website may contain links to other websites. apluskdesign is not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

This Privacy & Cookie Policy is reviewed and updated regularly to reflect changes in law, technology, or our services. Please check back periodically to ensure you are familiar with the latest version.